inSync Computer Solutions

IT SUPPORT & SERVICES

Established 1994

Delivering On The Promise Of Technology With A Culture Of Innovation.

 

OUR TWO SUPPORT MODELS

  1. Our fixed price, monthly managed services model supports all technology, hardware & software, within your business;
     

  2. Our project-based time & materials or fixed price model, allows internal IT departments to gain access to a unique skillset or simply another set of hands to complete a project.

Call us today!  We can provide a quote over the telephone!

INSYNC COMPUTER SOLUTIONS
A TRUSTED IT PARTNER FOR 28 YEARS.
 

Since 1994, inSync Computer Solutions has provided tailored information technology support & services for businesses located throughout Southern California.  As a Women Owned & Operated MSP,  we bring a more personalized approach to technology.  We believe that Managed Services is a relationship business. 

 

To save you money, we include onsite, remote & off hours support in our contracts, but our engineers are mostly onsite at your business location(s).  We believe that building relationships starts with that onsite presence, where your assigned engineer gets to know your staff & see, first hand, problems that they are experiencing. 

 

Experience the inSync difference!  Call Us Today!

To save money, we work with your current technology.  We upgrade your systems only when it's beyond it's useful life or for a valid business reason. 

 

We do not provide any Cloud hosting services for our clients.  We believe it is in our client's best interests to stay independent from their managed service provider.  We provide quotes from proven, world class Cloud providers.

We add value by always looking out for your bottom line.  inSync avoids the big ticket mistakes by forecasting out for 5 years the anticipated expense of our IT solutions.

We build strong, mutually beneficial relationships with our clients.  And we do it the old fashioned way by providing personalized service, excellent technical support, & always keeping our word. 

We assign a senior engineer to every client.  Your engineer assigned is based on skillset & personality, & provides both onsite & remote IT support becoming the expert on your IT infrastructure.  A 2nd engineer is cross trained on your IT infrastructure.  We employ an excellent team of IT support engineers that are smart, experienced, & easy to work with  &...who work as a team to solve technical challenges.

From the first telephone call, you'll notice the difference.  We're not your typical IT service provider.

How do we measure success?  By the length of our relationships with our clients.

We have clients that have been with us since our inception 28 years ago.

Since 1994, we have built successful & strong, mutually beneficial long-term relationships with our clients.

A HIGH TECH COMPANY WITH OLD-FASHIONED VALUES

Our ability to weather change & successfully expand our business through difficult recessions & in an intensely crowded field, is largely due to our clients' loyalty.  Quite simply, our clients' trust us.  It's why our clients remain for years, some since our inception in 1994.

inSync's core values have always guided our decision-making & pushed our business to be transparent to our clients.  Our values include:

 

  • Always looking out for our clients' best interests & their bottom line;

  • Never taking shortcuts with our engineering solutions;

  • And always being honest with our clients & keeping our word.

Transitioning to a new IT support company is a difficult decision.  Make a long-term decision & call us today!

 

Karen Bessette
Business Development & Partner
(949) 837-5000

A SUMMARY OF OUR SERVICES

MANAGED IT SERVICES

Get a Quote Today!

inSync offers a unique experience for our clients: We employ great engineers with well-rounded technical expertise, that are extremely friendly & easy to work with, in a family owned & operated setting.  Our primary goal, with all of our clients, is to have mutually beneficial, long-term relationships with our clients.  And, quite simply, our goal changes how we conduct our business.

 

We pride ourselves in offering continued value to our clients, & offering honest & ethical business transactions.  We take a cost vs benefit approach to technology, avoiding potentially expensive mistakes.  We provide technical options & cost-effective solutions to our clients with a 5 year cost analysis of each option.

Whether you’re a sole proprietor or have 500+ employees, we'll create a strategy that's right for your organization & your budget.  inSync Computer Solutions offers a comprehensive skillset capable of supporting small businesses as well as enterprises. 

inSync is a Trusted IT Partner.  Our Clients remain for years.

 

SPECIALTY SERVICES 

For those businesses with internal IT departments, inSync has a comprehensive & wide array of IT support, services & skill sets to help solve your business challenges.  From designing & configuring networks, server upgrades, IT security compliance to desktop support, we work to find solutions that make sense.

Our comprehensive IT support starts with our team of engineers - that are easy to work with & can collaborate on large projects or resolve stubborn ongoing problems.  inSync has the engineering team to help meet deadlines & goals.

CLOUD SERVICES

 BUILD A CUSTOMIZED PRIVATE CLOUD

GAIN THE BENEFITS OF THE CLOUD AT A FRACTION OF THE COST.

inSync Computer Solutions is very cost conscious about the decisions we recommend to our clients.  The Cloud's technology can be very impressive, but the costs can be prohibitive.  inSync builds highly customized Private Clouds for our clients to realize the benefits of the cloud - the elasticity, 24/7/365 uptime, redundancy...without the high monthly costs associated with the Public Cloud.

The demand, right now, is taking businesses out of the Public Cloud, & either migrating to an on-premise solution or building a tailored Private Cloud solution.  We've dramatically reduced or eliminated our client's annual overhead from $350k to $600k per year to $0 to $18k/year.

2 CASE STUDIES TO REFERENCE

CLOUD TO ON-PREM     CLOUD TO CO-LO

CYBER SECURITY

PROTECTING AGAINST INTERNAL & EXTERNAL THREATS

COMPLIANCE STRATEGY

We provide a multi-layered, end-to-end security solution with sophisticated hardware & software to minimize internal & external risks.  We help maintain & protect the integrity & confidentiality of sensitive information, blocking access from intrusive hackers.  We also help navigate complex regulatory requirements such as PCI, CMMC, NIST & Hippa.

A Case Study

Implementing IT Security

After Ransomware Attack

TRADITIONAL DESKTOP SUPPORT

ONSITE & REMOTE SUPPORT

Our desktop support are tier 3 & 4 engineers.  We listened to our clients' feedback &, with more experienced engineers solving desktop issues, it took less time to resolve problems & cost the same as tier 1 support.  Our desktop support is designed to quickly resolve issues without time wasting escalation​ tickets.

LASERFICHE

ENTERPRISE DOCUMENT IMAGING, WORKFLOW, & CONTENT MANAGEMENT SOFTWARE

A Laserfiche VAR for 20 years, we help our clients achieve their goals, from the simple to extremely complex Workflow customizations.  Our network, database & programming skills all come in to play when successfully integrating this extremely sophisticated, but easy to use, solution.​​

PROGRAMMING

FULL STACK DEVELOPMENT | STORED PROCEDURES | CUSTOM BRIDGES & REPORTS

Since our inception, inSync has built hundreds of custom mobile, web & server applications over the years.  But we also specialize in projects that have stalled or faltered, and completing them.  We have extensive front-end & back-end development expertise.  Our software developers have always created a great user experience, using the latest technology, for employees, vendors & customers, depending upon the project.

DATABASES

DESIGN, ADMINISTRATE, UPGRADE, OPTIMIZE, HIGH AVAILABILITY


inSync specializes in the design, architecture & development of modern, high availability databases.  Building a new database is a unique opportunity for decision makers to sit down with IT & internal staff, & figure out what information is required to propel their business forward, to capture & harness that information.

 

Our database development team designs, implements, & administrates databases to meet our clients' strategic or operational needs.  The requirements range from improving customer support & customer satisfaction, to forecasting production, sales, or inventory management.

Our Success relies upon our engineers who are friendly, easy to work with, & technically excellent.

OUR TEAM OF ENGINEERS

NETWORKS   CYBER SECURITY   PROGRAMMERS   DATABASE ADMINISTRATORS

FULL SERVICE IT SUPPORT   

Our engineers are a key component of our business.  inSync employs only the highest caliber of IT support talent in So. California.  We are very discerning when hiring our engineers, who are chosen for their:

  • Excellence in information technology;

  • Commitment to continuing education - to expand their areas of expertise & refine their diagnostic skills;

  • Ability to build successful relationships & communicate well with our clients;

  • Amazing work ethic & integrity;

  • Manners & the respect they show towards our clients, their key employees & staff.

Our engineers provide fresh, new technology to solve business problems within budget.  They take a creative approach solving technical problems using cost-effective solutions that help our clients achieve a stable, secure & protected IT environment.  

Since 1994

We have always put our clients' best interests first.

How do we measure our success?  By the length of our relationships with our clients.

And our clients remain for years...some since our inception in 1994.

WORK HARD.  PLAY HARD.  WORRY LESS.  WITH INSYNC.

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